from Zero to Visibility for New Malden Diagnostic Centre at The groves
New Malden Diagnostic Centre had zero social media presence and minimal online visibility despite providing excellent healthcare services. Without digital engagement, they struggled to reach new patients and referrers in Southwest London.
Our Strategy
- Crafted a patient-friendly Instagram content plan with weekly posts and stories
- Highlighted services, expert team, and health education
- Optimised profile for professional appeal and local search
Results
- 👀 Views: +9,725%
- 🌍 Accounts Reached: +68,500%
- 👤 Profile Visits: +5,100%
- 🔗 Website Taps: +200%
- 💬 Engagements: +8,100%
- ➕ Followers Gained: +17
The centre’s social media launch turned their invisibility into a trusted, active presence. The team feels confident showcasing their expertise and connecting with the local community online — directly boosting patient awareness and inquiries.