New Malden Diagnostic Centre
Client overview
We were delighted to welcome the New Malden Diagnostic Centre as a client, with the goal of revitalising their digital presence and strengthening engagement within their local patient community. Through a strategic combination of social media optimisation and reputation management, the clinic achieved measurable improvements.
strategy
At Social Life Digital, we implemented a targeted marketing strategy designed specifically to align with New Malden Diagnostic Centre’s unique business goals and patient needs.
Our approach focused on creating a polished and professional social media presence that not only attracts followers but also converts them into loyal patients.
Simultaneously, we optimised digital touch-points to encourage website visitors to take meaningful actions such as booking appointments or seeking further information.
This strategy ensured consistent brand messaging across channels, fostering stronger patient relationships and driving sustainable growth.
Results
Google review rating improved by 48%
Google review volume grew by 44%
Social Media reach increased by 6200%
Social Media Follower growth of 180%
Social Media Profile visits increased by 367%
Website clicks increased by 200%
Client Testimonial
"We had the pleasure of working with Shannon at Social life digital in building the brand, design and marketing of Sterling Healthcare Group. Social Life Digital are creative, enthusiastic and enterprising in their approach.
From the design of the website and branding, to SEO development and patient engagement, Shannon was always innovative and professional. Social Life Digital helped us to recognise the importance of interactive feedback and marketing which included links with Doctify (patient feedback platform) which in turn increased the number of referrals and drove business.
They managed the design and posting of content both online and in printed magazines which increased both business and patient engagement. The team at Social Life Digital are a joy to work with. They’ve a wonderful passion for what they do and for the people they work with, and that passion is turned to helping achieve the successes they achieve for their clients.
Healthcare marketing is a niche area where one mould doesn’t always fit all, and Shannon worked closely with us to adapt to the right style, and appropriate marketing whilst maintaining the ethos of the brand and of healthcare."